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The bespoke process

At EC One we are passionate about making unique, beautifully crafted jewellery using recycled Gold and Platinum and responsibly sourced gemstones. You can commission a new bespoke piece or re-work a loved heirloom.

We are proud to be a B-Corp business built around our highly skilled goldsmiths working in our onsite workshop.

Before you come in…

Your budget:

We’d recommend having an idea of your budget so we can work to that. It doesn’t have to be exact at this point, but we do need a range to help you design your piece. If you are planning an engagement ring it may be useful to have a look at our stock rings to see what different styles may cost.


Let us know if there is a special date you would like the piece for. Once the design is finalised commissions normally take 5-6 weeks to be made. So please bear this in mind, but we will help with short lead-times whenever we can.

Re-modelling & recycling Customers Materials:

We love to breathe new life into old pieces and we can work together to design pieces that re-set old stones and to melt down or scrap old gold or platinum. However, we do not work with loose stones.


Come in for a chat with one of the team. Or if that’s tricky we can work over the phone, email, Zoom or WhatsApp.

We can talk through your ideas and look at stock pieces and inspiration images and photos of pieces we have made in the past.


Once the design has been agreed, we will either do a sketch, a CAD drawing or a printed wax model to help you visualise the end result.

The cost of a CAD is £350 which is deducted from the final payment of your piece.


Once you are happy with your design and we have agreed the details, we ask for a 50% deposit. Your unique piece of jewellery will then be made in our Exmouth Market workshop by one of our skilled Goldsmiths.

We love the grand reveal because the final piece is always so much more stunning than any sketch or model.


Our Goldsmiths have very exacting standards and the finished article will be perfect before it goes to its happy recipient.



We will send you a free valuation for your insurers, often with a photograph for your records.  


As an EC One customer, you are welcome any time to bring your piece back to have it cleaned and spruced up.


“The team at EC One were very friendly and professional, they made the experience of having a bespoke ring really enjoyable and accessible. I felt I was getting expert guidance without any pressure. The end result was even better than expected and felt very personal to me.”

Lucy M

“Thank you so much for the thoughtful advice and beautiful craftsmanship for our engagement and wedding rings - they are perfect!”


“I highly recommend that anyone try this process of designing a ring themselves, even if they have never done something like that before. It is absolutely nerve-wracking, but I can recommend EC One as a very generous space to try out your ideas, even if that discussion comes to nothing - and if it does, you will end up with something that is very personal and connected to both of you."

Tim M

"My partner and I had a brilliant experience designing my engagement ring with Jo. Jo and the whole team at EC One were so helpful and made the process so enjoyable. The team were very knowledgeable and gave great advice about different styles and diamonds including alternatives like lab and coloured diamonds. We moved abroad shortly after getting engaged, and Jo went out of her way to make sure the ring was completed in time so we could collect it before we moved. Thanks again to the whole team and I'm already excited about seeing you again to create our wedding bands."

Sam M

"EC One's ethical stance on jewellery was very appealing from the outset, however I was personally really overwhelmed by what a great experience I had with EC One's bespoke consultation service to design and create an engagement ring. The prospect of designing a ring as a total newcomer to buying any type of jewellery was quite daunting, however I found the EC One team's personable and consultative approach to the experience extremely refreshing, and very educational, with a great balance between advice and suggestions while always being conscious of the end result and budget I had in mind. Nothing was too much trouble to alter or tweak throughout the process until we reached a final design I was happy with, and having the added service of CAD drawings and 3D printing before deciding on the final design was hugely reassuring. I felt EC One were great partners throughout the process and were always there to support and guide in an impartial way, and I wouldn't hesitate to recommend them to anyone looking to design a bespoke piece of jewellery. Can't thank you enough!"

Olly W


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