Testimonials

My Fiance designed my engagement ring with E.C.One and had this experience;

"Gentlemen (and ladies), if you want to go the extra mile on your engagement ring and pocket yourself some infinitely redeemable brownie points, then look no further.
You have the freedom to design your engagement ring at EC1.
They can and will hold your hand, until you are ready to pick up that heavy little jewellery box of emotions.

I gave them a tight brief, explaining the type of metal, jewel, shape, setting and personally of the ring I wanted.
They gave me technical advice, options on my criteria, a comprehensive explanation of the 4 c’s and plenty of opportunity to review.
You don’t have to have a concrete vision, as experts are on hand to decipher your rambling mind.
You can take friends in at any point and they are more often than not amenable to you dropping in at a moments notice.

Time wasn’t a factor for me but obviously this takes longer than picking a ring off the shelf.
From start to finish it took 3 months, but this included some indecisiveness on my part.
I would suggest two months to be on the safe side or three months if you can’t make your mind up.

You can ask them to make up a silver model which costs £250.
Once I went ahead with the design, that sum was taken off of the final price.
E.C.ONE did not give a specific amount regarding their margin, but I did come away feeling like I got a great deal and more than a off-the shelf ring.

My fiancé loved it and has told the story how the ring was made so many times now that she has run out of friends and family to tell. I have since told her that strangers aren’t and never will be her target audience.

E.C.ONE made us something really quite special."

Katie Wignall

1.8.17 


Dear Jo

I just wanted to say that my daughter was thrilled with the locket I purchased from you and it looked lovely! It made her graduation even more special. 

Many thanks for all of your help and prompt action in sorting this out.


Kind regards

Sharon Clinch 


26.7.17 


Hi Jo and team,

We just wanted to say a big thank you for creating our beautiful ring! It's really wonderful!! We're so happy and it's quite a hit with our friends and family! :)

Thank you, it has been a lovely experience, so glad we came to you guys!


Take care,

Katie and Mark :) 


1.8.17 

EC One provides an exceptional service. Their staff are warm, knowledgeable and very personable. They also stock beautiful pieces- from intricate engagement rings to unique pieces by fabulous London designers. I couldn't recommend them more.



Steph and Daniel Heard  


5.9.17 

The whole process of designing a bespoke engagement ring was made so easy with the help and guidance of EC One! We were after quite a specific design and the time spent helping us decide on all aspects was so helpful. The result is absolutely perfect ...exactly what we were looking for!! Thank You!


Poppy Trevillion

It took us a while to choose our rings, because there were several strong contenders and some beautiful original designs, but we love our final choice.  Our rings are distinctive and suit us perfectly.  Thank you also to Jo for the excellent service.  


Katherine Page

The EC One team saved the day by creating the most beautiful bespoke wedding ring to accompany my special emerald engagement ring. It wasn't an easy brief but they absolutely smashed it, creating a very unique piece of jewellery with beautiful materials within a short time period. My favourite part about working with them was that you could talk directly to the workshop and designers- sharing ideas and advice. I would recommend them to anybody looking for unique bespoke pieces of jewellery." 

Rowan Ahmadi-Nameghi

I just wanted to thank Jo and everyone who made such beautiful rings for me. 

I wanted them made for sentimental reasons - but they're so lovely, they would have absolutely caught my eye in a display. 

I am delighted!- Anon

To Jo and all at EC One


Thank you so much for making the bracelet for me it really is perfect and I am so grateful for the time and effort spent on doing this.


You are all great, Thankyou again


Gemma x

It was super special to have my grandmother’s diamonds made into this beautiful ring I love it more than I could have imagined!!


Irena

Using gemstones from jewellery I had stopped wearing, the talented designers at EC One have created a beautiful cluster-style ring for me.  Our discussion about the design, both in shop and via email, was very enjoyable, and I was involved in every step of the process from the selection of one more stone to deciding on the arrangement of the cluster from a choice of CAD mock-ups.  I am delighted with my new ring, with thanks to Jo and her colleagues.

Suzanne McNeill, Edinburgh

We loved every stage of the ring designing process at ECOne and it is so exhilarating to see the team actually produce something you have dreamt up and get just as excited by it. With ECOne you get a different kind of care and quality - the team make you feel completely at ease and we couldn’t have wished for a better experience!


Jess Knowles

Lovely people at E.C.One - they were welcoming and enthusiastic right though the process of having an engagement ring made. I had ideas about a style and design - they made some good suggestions and were happy to take on board my requests for changes. A few sets of stones were brought in for me to have a look at and compare. The ring that they fabricated was perfect - it was everything I had envisaged and my partner couldn't be happier with it. The staff at E.C.One appeared genuinely excited about the end result - it does feels as though they care and enjoy their work. In their hands, I felt very comfortable throughout - all in all a great experience.


Louis Ko



Working with Jo and the team was an absolute delight from start to finish. Designing the ring from our collection of stones was a really fun and collaborative experience and we couldn't be happier with the results. Huge thanks for bringing our vision to life!


Louisa Sellon

An enormous and heartfelt thank you to the team at  EC One, especially Jo and Jos, who were with us every step of the way in choosing two wonderful wedding rings and repairing my antique engagement ring. They were so kind and supportive on our repeat visits and nothing was too much trouble. By the end they felt like good friends and an absolutely integral part of the wedding!


Kerrin Issacs



I wanted to design an engagement ring, without ever having done something like designing jewellery before. I downloaded a few pictures of rings I liked, and talked through them with my fiancée - but when I walked into EC One, I had only a very rough idea of the shapes and colours that we wanted. Jo sat me down, and patiently started to work with me: I didn't feel at all embarrassed to ask questions about what was possible, or pressurised into following a particular path if deep down I knew it wasn't heading where we wanted to go. Jo sent me hand-drawn diagrams to illustrate rose cutting; she sent out colleagues to source different sizes of pear-shaped stones; she redid all the mock-up drawings when I decided that a rub-over setting was preferable to claws; and she did her very best to do all that whilst meeting a short deadline that my disorganisation had imposed.

I was initially worried when I saw the result. I wasn't sure that the ring was as delicate as I had wanted. Jo disagreed, and said very encouraging things, but reassured me that if I was right, EC One would keep working with me until the ring was what we wanted.

Thankfully, I was wrong, and my fiancée fell in love with the ring. It is intended to symbolise a fused point of contact between two separate bodies; two blown stones resting against each other on a shore. Over the last year, we have also noticed how all sorts of unlikely coincidences have attached themselves to the ring, and the particular gems out of which it is constructed.

I highly recommend that anyone try this process of designing a ring themselves, even if they have never done something like that before. It is absolutely nerve-wracking, but I can recommend EC One as a very generous space to try out your ideas, even if that discussion comes to nothing - and if it does, you will end up with something that is very personal and connected to both of you."

Tim Moore

The experience of working with Elise at E.C.One on our bespoke engagement ring was a dream come true. The service we received throughout the entire process was impeccable and I couldn’t recommend their bespoke service highly enough. After thoroughly researching online, we had so far been disappointed with how the rings we had shortlisted were in person. They all looked wrong and didn’t suit my hand at all. However, coming to E.C.One we quickly realised we were in safe hands. Elise was quick to understand my personal style and help us pinpoint what we were looking for by providing options and explaining how certain looks could be achieved. For the first time I felt excited and surprisingly decisive! Then having the CAD drawing made just made things even clearer. This was vital, as actually seeing our combination of ideas put together meant we could make some small yet important refinements to finalise the design. So by the time we came to pick up the ring it didn’t feel strange or foreign on my hand, but completely natural. It was everything we hoped for and more. I love the fact it is unique to me, and the memories we will have of how we created it make it all the more special. Thank you!
Natalie Mayne
Fantastic experience courtesy of Jo, who helped us find a beautiful engagement ring - it's perfect. Thank you!
Sally and Sam
The bespoke ring service at EC One was a great experience. Designing a special ring is important as you’re creating a memento - the process is really important. The team were great at listening to our ideas, building on them and helping us design a very personal ring. I have a truly unique, beautiful cluster that is very special to me as a result. 
Jo Richards 
Brilliant service and produced a beautiful ring. Would thoroughly recommend for anyone planning to pop the question!
James Coldwell
Really friendly and accommodating. EC1 certainly helped me understand all the options for a tricky purchase. They have different and far better designs than the standard offerings in Hatton Gardens (and they're not salesy!) 
Highly recommend  
Joseph 
My relationship with ECONE began over a decade ago and is still going strong. As well as offering lots of beautiful off-the-shelf jewellery, they have worked with me to create bespoke one-off items, including my wife’s engagement ring, eternity ring, various necklaces and bracelets, and her ‘n’th birthday present – sapphire and diamond earrings. In a crowded marketplace, the ECONE team stands out as uniquely creative, kind, professional and, fittingly, highly polished. ECONE provides a 24-carat service that is unsurpassed. And Jude may well be the best goldsmith in London. 
Chris, London
When recently looking for an engagement ring, I'd researched online and shopped around without any luck, before walking into EC One. I was a little unsure about the process and from the very beginning the team were incredibly helpful, patient and genuine in helping me to make the right choice. There was no pressure in any of our conversations, which meant I was free to take my time and compare a selection of stones they had in store to others they were able to order in. Even after inevitably getting the size wrong, the process of resizing couldn't have been simpler. A great service.
Jack Statham
'Thank you so much for the thoughtful advice and beautiful craftsmanship for our engagement and wedding rings - they are perfect!' - V&A
We were so impressed by the experience of choosing an engagement ring that we returned to buy the wedding rings as well!
 
EC One was extremely knowledgeable and helpful during the whole process and most importantly gave us all the time we needed to make those important decisions. They made it fun!
 
Gavin & Cristina
I recently had an eternity made to complement my existing Niessing rings.
Fabulous service from knowledgeable and friendly staff. Jo made the whole experience a pleasure! Would highly recommend EC One
Holly Hurst
"I had an amazing experience buying an engagement ring from EC One. 
The team, and Elise in particular, was absolutely fabulous, holding my hand and giving me invaluable advice throughout the daunting process of design the ring. 
AND the outcome was fantastic, earning me a billion brownie points and all the associated benefits. 
Thank you EC One for an amazing customer experience and a unique piece of jewellery that made a bride to be very happy! "
Erland 
‘The team at EC One were very friendly and professional, they made the experience of having a bespoke ring really enjoyable and accessible. I felt I was getting expert guidance without any pressure. The end result was even better than expected and felt very personal to me’
Lucy McConnick
We loved getting our engagement and wedding rings from ECOne.  The team were so friendly and gave very helpful advice about what would suit us best.  They had excellent suggestions during the engagement ring design process and we were delighted with the quality of their work - the ring looks beautiful.  We would highly recommend them.
Anna and Rollo
We had our wedding rings and my engagement ring made by EC One - they were just brilliant. I wanted something a little different / less traditional which was surprisingly hard to find in London! EC One made us feel so welcome and didn’t make me feel like I was strange or awkward for wanting the non traditional. They were so helpful and were excited to source and make something different. It was a very personal and fun experience having our rings made. Jo was great at helping to get the designs just right, I had a silver model of my wedding ring made to make sure we were happy with the design and they sent photos of my ring being made. Great to support an independent business, would definitely recommend!
Hatty Buzzard