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We understand that entrusting someone to make a sentimental piece of jewellery for you is not always easy. Here are some kind words from some of our customers and of course if you have any questions, we'd love to hear from you.

“A lovely company and a stunning engagement
ring! We couldn't be happier. Thank you so so much to the team

Zoe & Ross

I bought the engagement ring for my fiancée at EC One and was delighted with the service from the team there. They are highly knowledgeable, attentive and friendly. Their commitment to ethical sourcing and sustainability is fantastic without any compromise on quality. We will definitely return for our wedding bands and would highly recommend them for anyone looking to make a jewellery purchase

Chris M.

I loved the process of designing the ring with you guys! Jo was so helpful and helped to turn what was vaguely in my head into something that I knew Jess would love 

Chris M

I've never had a piece of bespoke jewellery commissioned before so wasn't sure exactly what to expect, but from beginning to end the process with EC One was pretty much everything I was imagining and hoping for ... My partner loved the ring in the end too. All in all brilliant. Couldn't recommend this place enough!”

Stefan K

The whole process was so exciting - starting on a zoom from Mexico where we got engaged with a dummy ring to coming into the beautiful store on Exmouth Market to pick the stones and resizing. The team were also very flexible and easy to communicate with so that was very appreciated

Anais K

I had no idea what I was looking for and knew absolutely nothing about diamonds walking into EC One. Jo was absolutely fantastic. She was patient, kind and caring. Suggesting different options and ideas I otherwise wouldn’t have thought of. The whole process was a dream - it was so exciting to choose my ring and make it exactly how I wanted it. I even got to choose the diamond itself! I couldn’t wait to go back to choose my wedding band which they of course perfectly crafted to fit perfectly with my engagement ring. And who knows…hopefully there’ll be an eternity ring to treat myself to at some point

Natalie W

We tell everyone we know about EC One. We had the most brilliant experience with you and the team ... The fact that we were both so involved with all the elements really does make it that much more special ... we knew we needed somewhere we just felt at home and we knew we were getting honest service. It was also so important to us that we knew where our diamonds were coming from, and we could trust that the supplier was sourcing them in an ethical manner


“I recently had a bespoke engagement ring made by EC One and I have to say they made the process an easy and enjoyable experience. I have already recommended them to a friend who actually got engaged before I did!

Thank you all!”

Tom B

“I had come across EC One via Instagram and instantly fell in love with all of their beautiful pieces. My fiancé booked us in for a surprise appointment to design my engagement ring. It was the best experience I could have wished for...We will be forever grateful.


Philippa & Mat

Book An Appointment

We'd love to chat about making a special piece of jewellery just for you; either in person or via Zoom



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