Here at E.C. One we are passionate about making unique, beautifully crafted jewellery. In particular we love to re-model heirloom pieces and breathe new
life into old broken jewellery that is no longer being worn. As well as being a sustainable way of using existing stones and metal, inherited pieces can be given a new lease of life in an updated style.
All our jewellery is made by our highly skilled goldsmiths working in our workshop located at the back of our Exmouth Market store.
GOOD TO KNOW
The precious metal from old pieces can be used in a couple of different ways:
1) Melted down & used to make the new piece (maybe with the addition of more metal)
2)“Scrapped” and the value of the metal used against the final piece.
So with that in mind, if the old piece(s) is yellow gold and you would prefer something made in white gold it's no problem.
If you would like to add extra stones to the new piece, we will get a selection in to show you.
When you come in it is great to have an idea of your budget so we can work to that.
It is also really helpful to know if there is a special date you would like the piece for.
Commissions normally take 4-6 weeks but we will help with short lead-times whenever we can.

Step 1
Talk To Us.
Come in-store or if that is tricky; call, email, message or Zoom. Everyone here is highly trained, and we have helped hundreds of customers over the years.
Bring in your jewellery and we can talk through your initial ideas. It’s really helpful if you have any reference images too (Pinterest can be a great way of collecting them). We may make some rough sketches and show you examples of pieces we have made in the past; always giving you our best advice on what we think will work best with what you have.
Step 2
Working With Stones.
If you are considering adding extra stones to the new piece, we can show you amazing stones that will work with your design and price range.
We will try to give you different choices based on colour or shape and maybe offer some alternatives. We are passionate about using recycled Gold and Platinum, as well as responsibly sourced stones that are traceable wherever possible.


Step 3
Finalising The Design
Once the design has been agreed, we will either do a sketch, a CAD drawing, a printed wax model or make a silver model (called a maquette) to help you visualise the end result.
The cost of a CAD or maquette is £350 which is deducted from the final payment of your piece.
Once you are happy with your design and we have agreed the details, we ask for a 50% deposit. Your unique piece of jewellery will be then be made in our Exmouth Market workshop by one of our skilled Goldsmiths.
Step 4
Come For A Fitting
Pair large text with an image to tell a story, explain a detail about your product, or describe a new promotion.


Step 5
The Finished Piece
We love the grand reveal because the final piece is always so much more stunning than any sketch or model.
Our Goldsmiths have very exacting standards and the finished article will be perfect before it goes to its happy recipient.
Afterwards
We will send you a free valuation for your insurers, often with a photograph for your records.
As an EC One customer, you are welcome any time to bring your piece back to have it cleaned and spruced up.
STEP 6
Make An Appointment
If you would like to come in a see us to discuss a having something made, just click the button below and choose a date and time to suit you.
We’d love to see you soon.