Jewellery care
OUR GUIDE
Our jewellery is crafted to stand the test of time. Here are some tips to ensure your jewellery stays as good as new.
A Lifetime of Beauty
We offer full repair and reconditioning services if your jewellery ever needs extra care to help you cherish and protect your piece for the future. Many of our customers still wear their jewellery after 25 years—because true craftsmanship stands the test of time.
We offer full repair and reconditioning services if your jewellery ever needs extra care to help you cherish and protect your piece for the future. Many of our customers still wear their jewellery after 25 years—because true craftsmanship stands the test of time.
caring for your jewellery
Protecting Your Piece
Chemicals can react with metals, causing tarnishing or corrosion. To help your jewellery last:
1. Remove your jewellery before using household cleaners.
2. Put on your jewellery after applying cosmetics and scents.
3. Take off your jewellery before entering a pool, shower, spring, or the sea, as water can contribute to tarnishing.
4. Avoid wearing your jewellery while exercising or during swimming, gardening, or cleaning activities to prevent scratches and knocks.
Caring for Pearls & Gemstones
Pearls and gemstones are delicate and require extra care, especially when handling or cleaning. Be mindful that:
1. They are sensitive to acids, including bleach and vinegar.
2. They may catch easily on fabrics.
Storing Your Jewellery
1. Proper storage helps protect your jewellery from unnecessary wear and damage.
2. Keep pieces in a soft-lined jewellery box, separate compartments, or a pouch to prevent scratches.
3. Store gold and silver separately, as different metals can react over time.
4. Keep your jewellery away from direct sunlight and humidity, which can speed up tarnishing.
5. Fasten chains and lay them flat to avoid tangles and kinks.
Keeping Your Jewellery Clean
To maintain its brilliance, bring your E.C.One jewellery into our shop for a complimentary ultrasonic clean. For at-home care:
1. Gold jewellery: Gently clean with warm, soapy water and a soft brush, drying thoroughly to prevent damage. Be delicate and apply minimal force.
2. Silver jewellery: Use a silver dip to suit your specific metal and stone.
3. Always check product descriptions for dips and polishes, as unsuitable formulas can cause severe damage.
If Something Doesn’t Feel Right
Jewellery naturally experiences wear over time, especially pieces worn every day. If you notice that a stone feels loose, a claw has lifted, or a clasp or catch becomes difficult to open or close, we recommend stopping wearing the piece immediately and bringing it in to be assessed.
Continuing to wear jewellery with a loose stone or worn fitting can lead to further damage or even the loss of a gemstone.
In many cases, identifying issues early allows for simpler repairs and helps protect your jewellery for the long term. If you are unsure whether something feels quite right, our team will always be happy to take a look at the piece and advise you.
engagement ring care
How to Care for Your Engagement Ring
We understand that your engagement ring is one of the most meaningful pieces you will ever own. With the right care, it will retain its brilliance and beauty for a lifetime. Our guide explains how to care for your engagement ring, how to clean diamond and Sapphire rings safely, and how to protect them for everyday wear.
Everyday Engagement Ring Care
Engagement rings are designed to be worn daily, but a few simple habits will help preserve their sparkle and structure:
• Remove your ring before cleaning, exercising, swimming or gardening.
• Keep it away from harsh chemicals such as bleach and chlorine.
• Apply hand cream, perfume, and hair products before putting your ring on.
• Avoid wearing your ring during heavy lifting or hands-on work.
These small changes will help prevent unnecessary wear and keep your diamond or gemstone looking its best.
How to Clean Your Engagement Ring at Home
If you are wondering how to clean a diamond or Sapphire engagement ring, the process is simple and safe when done correctly.
Step-by-step cleaning method:
1. Fill a bowl with warm water and a small amount of mild washing-up liquid.
2. Soak your ring for 15 - 20 minutes.
3. Gently clean around the setting using a soft toothbrush.
4. Rinse thoroughly under clean water
5. Dry with a lint-free cloth
6. Regular cleaning helps remove oils, lotions, and everyday residue that can dull the sparkle of your stone.
What to avoid:
• Abrasive cleaners or toothpaste
• Harsh scrubbing
• Ultrasonic cleaners for delicate or older settings without professional advice
Caring for Softer Gemstones in Engagement Rings
While diamonds and Sapphires are extremely durable, some engagement rings feature softer gemstones such as Emerald, Tanzanite or Opal. These stones require a little more care to keep them looking their best.
Emeralds, in particular, are more delicate due to natural inclusions within the stone. This means they can be more vulnerable to knocks, temperature changes, and harsh cleaning methods.
If your engagement ring features a softer gemstone:
• Avoid wearing it during activities where it could be knocked or impacted
• Do not use ultrasonic cleaners or harsh chemicals
• Clean gently using warm water, mild soap, and a very soft brush
• Be mindful of sudden temperature changes, which can affect certain stones
Softer gemstones are chosen for their unique beauty and character. With mindful wear and gentle care, they can be enjoyed for a lifetime.
When Should You Take Your Ring Off
To protect your engagement ring from damage or loss, it is best to remove it during certain activities:
• At the gym or while playing sports.
• Swimming in pools or the sea.
• Showering or washing your hair.
• Cooking or handling food that could build up residue.
Being mindful of when you wear your ring will help maintain both its appearance and its strength.
Professional Engagement Ring Cleaning and Checks
Even with regular care at home, professional maintenance is essential.
We recommend having your ring professionally cleaned and inspected once or twice a year. This ensures:
• Your diamond or gemstone remains secure in its setting.
• The metal shows no signs of excessive wear.
• The ring is restored to its original brilliance.
At E.C.One, we offer professional cleaning and inspection services to keep your engagement ring looking beautiful. Feel free to pop in any time with your ring and we can give it a refresh.
If you notice an issue with your ring
Maybe that a stone in your ring feels loose or a claw has lifted, we recommend to stop wearing the ring immediately and bringing it in to be assessed.
Continuing to wear jewellery with a loose stone or worn fitting can lead to further damage or even the loss of a gemstone.
This matters because in many cases, identifying issues early makes repairing it simpler and helps protect your jewellery for the long term. If you are unsure whether something feels quite right, our team will always be happy to take a look at the piece and advise you.
How to Store Your Engagement Ring Safely
When you are not wearing your ring, proper storage is key:
• Keep it in a soft-lined jewellery box or pouch.
• Store it separately from other jewellery to prevent scratches.
• Avoid leaving it on surfaces where it could be knocked or misplaced.
Safe storage helps protect both the stone and the setting.
Engagement Ring Insurance
Your engagement ring carries both financial and sentimental value, so we always suggest insuring your ring. This provides reassurance that you are covered in the event of loss, theft, or accidental damage.
A Lifetime of Care
A well-made engagement ring is designed to last for generations. With regular cleaning, mindful wear, and occasional professional care, your ring will continue to reflect your story for years to come.
If you would like your ring cleaned, checked, or simply need advice on engagement ring care, the team at E.C.One is always here to help. Drop in at see us or contact us at hello@econe.co.uk we’d love to help.