WE HAVE 23 YEARS OF EXPERIENCE
We are getting a bit long in the tooth…. since 1997 we have been providing jewellery for our lovely customers. We have had stores in Clerkenwell, Notting Hill and Chiswick. Since 2013 we brought the business back to just one really great store in our favourite location of Exmouth Market, EC1.
E.C.One is committed to running an ethical, responsible and sustainable jewellery business. From the start we have championed ethically sourced diamonds, become the first company to make a piece in Fairtrade Gold as well as becoming the second B-Corp certified jewellery business in the UK.
Here are some of the things we are passionate about;
Creating jewellery from materials that are responsibly sourced, giving back to the people who produced them and protecting the environment - without compromising on style.
Educating and motivating our team, suppliers and customers to think about their social and environmental impact.
Reducing our Carbon Footprint to net Zero by 2021.
Celebrating that we are an organisation with many women in leadership roles.
Providing a supportive work environment so our staff are happy and empowered to do their jobs well.
Supporting the community around us by continuing to offer apprenticeships and giving to charitable causes.
OUR CUSTOMER EXPERIENCE
We want our customers to have a fantastic experience however they interact with us. We feel that jewellery isn’t just a commodity, it often celebrates someone’s love of another or an important moment in their life. The experience of having something hand made especially for you by a skilled person should be a delight and is a vital part of what we offer. Because we don’t just rely on other people to make on our behalf, we are able to be close to the whole process and make sure the customer is at the heart of what we do.
We all know that the traditional way that people shop has changed in recent years however we still value our place as a real jewellery store in a real location with great staff who will always make you feel welcome. Here in Exmouth Market we are fortunate to be at the centre of a great community of likeminded independent businesses - most of whom also work with their hands to create things. We believe that when buying a piece of jewellery it should be tried on and handled. A photo on a computer screen however well taken doesn’t give a true impression of what the piece feels like to
We love nurturing new talent within our store. As well as offering some well-known designer-makers we love to showcase those who are just getting started and help them along the way. We are proud of the designers we have encouraged along the years who have gone on to run very successful businesses.