Delivery Information



Order By

Delivery Time


United Kingdom

STANDARD UKOver £100 1-3 Days Free
STANDARD UKUnder £100 1-3 Days £5
NEXT DAY UK 2pm Next Day* £10
LONDON SAME DAY 2pm Same Day** £20


EUROPEAN SIGNED FOR 1-7 Working Days £12

Rest of World

INTERNATIONAL SIGNED FOR*** 2-10 Working Days £16

*­Please note that orders placed online or over the telephone after 2pm Friday will arrive the following Tuesday, subject to product availability and clearance of payment. Orders placed prior to a Bank Holiday weekend will be delivered two days after the Bank Holiday.

**We will dispatch London Same Day orders as a priority.

***Non-EU orders are exclusive of VAT. Therefore, VAT (20%) will be removed from your order at checkout

We can arrange FedEx, please contact us if you would prefer this method of postage.

Orders placed online between Christmas and New Year will be posted out on the 4th of January.

Delivery Returns Exchange InformationReturns & Exchanges:

To return or exchange an item please email us at or call us on +44 (0) 207 713 6185 to request a ‘Return Material Authorization’ (RMA) number within 7 days of the date of your receipt, you then have 14 days to return the item to us. For online purchases you are entitled to a full refund or credit note. In the case of Christmas gifts (which in this instant refers to items purchased in December), the return or exchange period will extend to the 28th January to allow for holidays. Please write this number clearly on the outside package. Alternatively, bring your printed packing receipt into our store for exchange or credit note.

For your own protection, we recommend you use a recorded delivery service. We cannot accept responsibility for postage fees or for any items damaged, lost or stolen in transit.

Once you have packaged the item safely send it back to the following address:

EC One Website Department
41 Exmouth Market

This returns policy does not affect your statutory rights.